Quality Policy

Quality, Environmental Protection and Occupational Health and Safety Policy

The Quality, Environmental Protection, and Occupational Health and Safety Policy of JKP “SUBOTICAGAZ” Subotica is based on the following principles:

  1. Constant care for our users/customers;
  2. maintaining and improving the quality of services provided and products delivered;
  3. improvement of all business processes;
  4. preservation of the working and living environment;
  5. Continuous care for the safety and health of employees.

The objectives of quality, environmental protection, and the safety and health of employees at JKP „SUBOTICAGAZ“ are:

  • Meeting the demands, needs and expectations of our service users and maintaining their satisfaction;
  • Nurturing relationships with our service users on the basis of mutual trust:
  • Improving working technology by applying modern methods and equipment, which contributes to increasing effectiveness and efficiency.;
  • Full participation of management in the implementation of set objectives and plans;
  • Active engagement of all employees;
  • Continuous re-examination and alignment of the organisation's objectives with the demands and expectations of the market;
  • Continuous professional development and education of employees;
  • Protecting and improving the working environment and ensuring occupational safety and health;
  • Continuous monitoring and improvement of the integrated management system;
  • Raising and spreading awareness of the importance of environmental protection and the safety and health of employees;
  • Application of a process approach and risk-based thinking;
  • Reduction of total waste, as well as the disposal of waste that cannot be recycled in an environmentally safe manner;
  • Improving the organisation of work in order to make rational use of raw materials, energy and water, reduce emissions into the air and prevent the pollution of water and soil;
  • Consistent compliance with laws, regulations, codes, standards in the field of environmental protection, occupational health and safety, the company's business activities, as well as contractual obligations.